Our mission is to provide family-centered, community-based, culturally competent, coordinated care for children with special health care needs in managed health plans through consumer/provider partnerships.
Our objectives are as follows:

• To establish a new position in hospitals called Parent Liaison and to create Parent-Directed Family Resource Centers at the health care sites which will provide PHP's services to families and professionals.
• To provide information and training for doctors, nurses, parents and professionals including the elements, principles and indicators of family-centered, culturally competent, collaborative coordinated care.
• To provide emotional support to parents and professionals via parent-to-parent and professional-to professional mentors.
• To provide outreach to typically underserved communities.
• To provide a computerized directory of health care resources.
• To evaluate the impact of the Parent Liaison on family-centered, culturally-competent care.

PHP Offices at Hospital Sites
Kaiser Permanente Santa Teresa/PHP
276 International Circle, Unit D, Room 1609
San Jose, CA 95119
Voice: 408-972-6741, Fax: 408-972-6745