Caption Call
Information updated
on Tuesday, November 19th 2024, 13:40
How to Contact the Provider
Contact email
Phone
877-557-2227
Services
Assistive Technology: Adapted Living Tools
Audiology and Hearing Services
What is CaptionCall?
The CaptionCall captioned phone features a large, easy-to-read screen that displays written captions of what callers say to reinforce their hearing. The CaptionCall phone is also an amplified phone.
Who benefits from the CaptionCall captioned telephone?
CaptionCall is a captioned telephone designed to help individuals struggling with hearing loss use the phone again with confidence.
What are the requirements for CaptionCall?
Individuals using the captioned telephone must have hearing loss and have difficulty communicating by phone. A land line phone line and high speed internet connection are required for the CaptionCall phone to work.
What is the cost of a CaptionCall phone?
Individuals with hearing loss that could benefit from captioned telephone service can provide professional certification from a qualified hearing care or health care professional to receive the CaptionCall phone for free. Click the following link to get a Professional Certification Form.
How Can CaptionCall Be Free?
As a provision of the Americans with Disabilities Act of 1990, the Federal Communications Commission (FCC) established a fund that gives individuals with hearing loss access to captioned telephone service at no cost. CaptionCall is an FCC-authorized captioned telephone service provider and is compensated by the FCC for providing the captioning service at no cost to the end-user. The CaptionCall phone is not covered by the FCC fund, but is provided by CaptionCall so that eligible individuals may have access to the captioned telephone service. There is no cost for qualified individuals to participate in this federal program.
How does CaptionCall work?
Similar to captioned television, CaptionCall uses advanced voice recognition technology and a communications assistant to quickly provide written captions of what callers say on a large, easy-to-read screen. It works like a regular telephone – simply dial and answer calls as usual – speak and listen using a phone handset like always.
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