How old does my child need to be to receive support from Parents Helping Parents?

ANY! We help families who have a loved one of any age with any diagnosis; from infancy through adulthood, into someone’s 50s, 60s, and beyond! It is never too late to call! Parents, siblings, caregivers, professionals, and educators can all access support and services from PHP.

What is a Family Resource Center? Can I find one in my area?

Family resource centers are community-based or school-based, flexible, family-focused, and culturally sensitive hubs of support and resources that provide programs and targeted services based on the needs and interests of families. Family resource centers, sometimes called family support centers, family centers, parent-child resource centers, libraries, or parent education centers, serve diverse populations and are located in a variety of community settings, including school buildings, hospitals, housing projects, restored buildings, and new structures. Family resource centers support the development of strong communities of support for parents and caregivers

Parents Helping Parents is a family resource center based in San Jose, CA.

For centers serving children 0 – 3 in California, click here. For children 3 – 26, there are nearly 100 Parent Training and Information Centers (PTIs) and Community Parent Resource Centers (CPRCs) in the US and Territories. Find a center near you.

Does PHP offer therapy? No.

We are happy to provide information and direction on resources and referrals specific to your child’s or family’s needs.

Where are PHP events held?

99% of PHP events are held online via Zoom. Please check our events calendar for the most up-to-date information.

Can I drop into PHP and talk to someone at any time? No.

PHP offices are open by appointment only. Call us at 408-727-5775 or email us to schedule an appointment.

Are there PHP support groups? When do they meet?

There are many support groups! Most meet according to diagnosis and/or age at a regular time each month. Some provide lectures by a variety of professionals on different topics of interest, while others primarily provide a social opportunity for parents/caregivers to talk together. Some support groups provide a combination of these things. You are welcome to attend any support group meeting that is of interest. Visit the PHP events calendar for even more information.

Do PHP staff members attend IEP meetings? No.

PHP Education Specialists are here to help you prepare and learn about your rights. We also offer ongoing training about special education so that we reach the broadest audience. We do not attend IEP meetings.

We encourage you to bring others to your child’s IEP. Friends, family member(s), and others who know your child and are interested in helping them can all be very supportive. PHP may also be able to connect you to another family who is willing to attend your IEP meeting.

Consult the list of special education advocates and attorneys in the PHP Community Resource Directory. Our goal is to give parents the tools they need to advocate for their children.

How can I find a special education advocate or attorney to help me with my child’s IEP?

Visit the PHP Community Resource Directory to search for special support your family needs, from advocates and attorneys.

Additionally, COPAA (Council of Parent Attorneys and Advocates) maintains a database of advocates and attorneys. Go to Find A Professional on their website.

When I leave a message, how long will it take until someone returns my call?

Our goal is to respond within 24 – 48 hours. During busy times, it may take longer.

How can I get the school district to evaluate my child?

The Special Education section on the PHP website has a wealth of information! Or watch some videos in the PHP E-Learning Library.