TSA Passenger Support program

Information updated on Thursday, July 20th 2023, 11:57
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Passenger Support
Screening Assistance
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.

Call 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.

You may also request assistance through the TSA screening checkpoint by completing clicking on the link below.

https://www.tsa.gov/contact-center/form/cares

Passenger Support Specialists
Travelers requiring special accommodations or concerned about the security screening process at the airport may ask a TSA officer or supervisor for a passenger support specialist who can provide on-the-spot assistance.