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Medi-Cal Helpline

Information updated on Tuesday, September 26th 2023, 12:12
How to Contact the Provider
Address
CA
Phone
800-977-2273
Web
https://www.dhcs.ca.gov/individuals/Pages/Medi-CalMemberHelpline.aspx
Services
Government Agencies
Medi-Cal/MediCare Accepted
Online Learning - blogs, resources, webinars, apps, telehealth
Parent to Parent Support - Information, Referral, Mentoring

Need help finding a provider who accepts Medi-Cal? call us!

Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call 1-800-541-5555 (outside of California, please call 916-636-1980) for our Telephone Service Center. As a participant in the Medi-Cal program your feedback is important to us.

It’s helpful to have the following information available before you call us so we can get you to the right person faster:

1.    The Medi-Cal Member’s beneficiary ID number
or
2.    The last 4 digits of the Member’s Social Security Number
3.    And the Member’s date of birth (2 digit month and 4-digit year) i.e. 12/1961

The Service Center can help with:

1.     Learning how to apply for Medi-Cal
2.     Learning about Medi-Cal services
3.     Finding a health care provider
4.     Filing a complaint

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