Santa Clara County Behavioral Health Services
We’re here to help 24 hours, 7 days a week including holidays!
The Behavioral Health Services Call Center is the entry point for access to all Santa Clara County behavioral health services. We provide support for individuals and families who are in crisis; considering suicide; or struggling with mental illness, substance use, or both.
Programs & Services
- Behavioral Health Urgent Care
- Emergency Psychiatric Services
- Suicide Prevention & Crisis
- Community Mobile Response Teams
- Peer Support Services
- Mission Street Sobering Center
- Forensic, Diversion and Reintegration
- Inpatient Hospital Information
- Residential Continuum of Care
- Central Wellness and Benefits Center
- Office of Supportive Housing
- Substance Use Treatment Services – Adult
- Substance Use Treatment Services – Youth & Young Adult
- Medication Assisted Treatment
- Perinatal Substance Abuse Program (PSAP)
- Outpatient Resource Center Locations
- Assisted Outpatient Treatment (AOT)
- Behavioral Health Navigator Program
To access our Behavioral Health Services please call:
Mental Health Services
800-704-0900
Substance Use Services
800-488-9919
Crisis and Suicide Prevention Lifeline 24/7:
Call 800-704-0900, press 1 or Dial 988 for local 408, 650 and 669 area codes
When you call 988 instead of 911, you can ask for services specific to mental health and developmental disabilities:
The brand new TRUST program allows you to access a team with knowledge of disabilities and mental health
Community Mobile Response Teams
The Behavioral Health Services Department is committed to providing wellness and recovery through comprehensive, well-planned programs and services that aim to meet the needs of the beneficiary, families, or community throughout Santa Clara County.
The County developed five mobile response program teams supporting various levels of risk and age groups to provide effective and compassionate crisis intervention to beneficiaries, families and the community who exhibit mental health symptoms and may be at risk for self-harm or harm to others and reduce hospitalizations and unnecessary incarcerations whenever possible.
Services include, but are not limited to:
- Post-Crisis follow-up with individuals and families
- Referral and resource linkage, and coordination of care
- Mental health evaluations and assessments of individuals and families
- Crisis intervention, de-escalation, safety planning
- Hospital, Inpatient Facility, Homelessness, and Incarceration diversion
- Connect parents/caregivers to community supports
- Identification of coping strategies
- Stabilization Services
- Evaluate and assess for 5150 Criteria
The teams are made up of different types of practitioners and workforce members, including licensed and unlicensed waivered Clinicians, Master of Social Work (MSW), Marriage and Family Therapists (MFT), Family Specialists, and Peer Support Workers with training and expertise in crisis response who may work closely with law enforcement, crisis hotlines, the community and family members to deliver the best services possible.
CRISIS TEXT LINE 24/7: Text RENEW to 741741
CRISIS TEXT LINE en español 24/7: Envía un mensaje de texto con la palabra COMUNIDAD al 741741
ATTENTION: If you speak another language, language assistance services, free of charge, are available to you.
Call 800.704.0900 (TTY: 800.855.7100 or 711).
Website offers:
List of providers contracted with BHSD to provide mental health services to residents of Santa Clara County.
List of providers contracted with BHSD to provide Substance Use Treatment Services.
Guide to Medi-Cal Mental Health Services
Please visit website to learn more about the mental health services covered by Medi-Cal.
Kidscope
KidScope Assessment Center for Developmental & Behavioral Health is a partnership between the County of Santa Clara Health System Department of Pediatrics and Behavioral Health Services Department (BHSD). Our team provides assessment, child and family therapy and medication support services for infants, children and adolescents utilizing developmental, relational and trauma-informed models of practice.
KidScope Assessment Center for Developmental & Behavioral Health
828 S. Bascom Avenue, Suite 100
San Jose, CA 95128
Main: 1 (408) 793-5959
Residential Continuum of Care
24-Hour Care Unit
2221 Enborg Lane
San Jose, CA 95128
Phone: 1 (408) 885-7580
The Behavioral Health Services Department (BHSD) oversees a residential continuum of care that includes crisis residential services and Institution for Mental Disease (IMD). A 24-Hour Care Unit is responsible for coordinating intakes and discharges, and assists those being discharged from residential settings with transition to a placement within the community. In order to receive these services there needs to be an authorization of placement from the Behavioral Health Services Department, 24-Hour Care Unit
Keywords: Spanish, Vietnamese, Chinese